Delticom drives on the safe side
Hamburg, 21. March 2001 - The Delicom AG, Hannover is Germany's first professional online tyre dealer. To verify if this profitable e-commerce company meets the required trustworthiness, security, reliability and user-friendliness from an objective and neutral point of view, Delticom has applied for the new e-seal "TUEV Certeco".
"Two topics govern the discussion about online shops: Bankruptcy due to lack of experience and the fear of misuse. With TUEV Certeco we want to provide our customers with even higher security", Dr. Andreas Pruefer, Managing Director said, explaining the reasons for the certification.
"How easy is online ordering?
Delticom AG offers a comprehensive guide to buying online. The pages at www.reifendirekt.de include all relevant information from advice to test results to a wide-spread network of installtion partners in Germany and Austria. A further advantage of ordering online is that the tyres are delivered to an address of your own choice. The customer has the right to return the products within a 30 day period. If this is the case, the tyres are picked up by Delticom. In addition the customer saves between ten and 25 percent off the usual shop price.
How safe is online ordering?
Security issues often decide the future of an e-commerce supplier. Delticom works closely with an external IT service provider. Fast computers and a firewall system - This is the heart of Delticom. High bandwidth transfer rates of over 200 Mbit/s allow fast access to the internet and avoid long waiting time. With an availability of 98 percent, the Delticom online shop is accessible 365 days a year, 24 hours a day. Special firewall systems secure the online data and gurantee the safety of the customers's data.
A real challenge which Delticom masters every year is the seasonal peaks in spring and autumn. It is especially important to ensure that everything runs smoothly and that the customer is satisfied.
Certified and proven bits and bytes
"We searched the market for a seal, which would check our business processes down to the last bit and byte. The TUEV Certeco's comprehensive catalogue of criteria has convinced us, and we are sure, that our e-commerce solution will pass the test. TUEV Nord is known for its quality and good reputation. This image is important for our customers", Managing Director Rainer Binder stated to explain the choice.
The project was started in February 2001. The first step analysed the business use, how responsibility is regulated and the business workflow. Delticom had to provide access to all documents in which, for example, the security policy is defined, as well as all quality management manuals.
The project was started in February 2001. The first step analysed the business use, how responsibility is regulated and the business workflow. Delticom had to provide access to all documents in which, for example, the security policy is defined, as well as all quality management manuals. "data safety",aspects, such as "trustworthiness", "integrity" and "availability".
Success through security
"The best certificate is worth nothing, if no one knows about it", Success through security "At the CeBIT 2001 we will launch our portal "Certeco.de". This portal will publish all certified companies and interested customers can read about the certification process. The site includes the certification criteria, as well as a hotline and clearing page, where every customer can make a query pertaining to a certified shop", Dr. Bosse said.
About TUEV Nord SecurITy GmbH: Success through security
TUEV Nord SecurITy is a joint security consulting company formed by the TUEV Nord Group (51%) and PECOS AG (49%). TUEV Nord SecurITy advises business customers on all IT security issues required for the certification. The service spectrum includes comprehensive and neutral consulting for all queries regarding the security of information and communication systems, development of practical security measures and testing before they are presented for certification.
The executive office of the TUEV Nord SecurITy GmbH consists of Dr. Guido Rettig, Member of the board of directors of the TUEV Nord Group and the two Pecos directors Wolfgang Brockhaus and Jürgen Melzer. The company is headquartered in Hamburg. Services are offered throughout Germany.